Terms of Service

Last updated: 11/17/2025

Quick Summary: By using StaticBox, you agree to these terms. Use our service responsibly, don't abuse it, and we'll provide you with reliable backend infrastructure. You own your data, and you can cancel anytime.

1. Acceptance of Terms

By accessing or using StaticBox ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

StaticBox is a backend-as-a-service platform that provides:

  • Form handling and submission processing
  • Data storage and retrieval APIs
  • File upload and storage services
  • Localization and content management
  • Analytics and monitoring tools
  • Integration APIs for static websites and applications

3. User Accounts and Registration

Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this requirement.

4. Acceptable Use Policy

Permitted Uses

You may use StaticBox for legitimate business and personal purposes, including:

  • Building and operating websites and applications
  • Collecting and processing form submissions
  • Storing and retrieving data for your applications
  • Managing content and translations

Prohibited Uses

You agree NOT to use the Service for:

  • Illegal activities or content that violates applicable laws
  • Sending spam, unsolicited communications, or malicious content
  • Storing or transmitting malware, viruses, or harmful code
  • Violating intellectual property rights of others
  • Harassing, abusing, or threatening other users
  • Attempting to circumvent security measures or access controls
  • Interfering with or disrupting the Service or servers
  • Distributing adult content, hate speech, or offensive material
  • Storing personal data without proper consent and legal basis

Violations may result in immediate account suspension or termination.

5. Subscription Plans and Billing

Subscription Plans

StaticBox offers various subscription plans with different features and usage limits. Current plans and pricing are available on our pricing page.

Billing and Payment

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is due immediately upon subscription or renewal
  • All fees are non-refundable except as required by law
  • You're responsible for all taxes and fees
  • We may change pricing with 30 days' notice

Usage Limits and Overages

Each plan includes specific usage limits. If you exceed these limits:

  • Service may be temporarily restricted
  • You may be prompted to upgrade to a higher plan
  • Additional usage fees may apply as outlined in your plan

Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You'll continue to have access until the end of your billing period
  • Your account will be downgraded to the free plan (if available)
  • Data exceeding free plan limits may be removed after 30 days

6. Data and Content

Your Data

You retain all rights to your data and content. By using our Service, you grant us:

  • Permission to store, process, and transmit your data as necessary to provide the Service
  • Right to backup your data for disaster recovery purposes
  • Permission to analyze usage patterns (in aggregate) to improve the Service

Data Responsibility

You are responsible for:

  • The legality, reliability, and appropriateness of your data
  • Obtaining necessary permissions to collect and process personal data
  • Complying with applicable data protection laws (GDPR, CCPA, etc.)
  • Maintaining regular backups of your data

Data Portability and Deletion

You can export your data at any time in standard formats. Upon account deletion, we will delete your data within 30 days, except where retention is required by law.

7. Service Availability and Support

Service Level

While we strive to maintain high availability, we do not guarantee uninterrupted service. We may occasionally need to perform maintenance or updates that temporarily affect availability.

Support

Support is provided based on your subscription plan:

  • Free plans: Community support and documentation
  • Paid plans: Email support with response time commitments
  • Enterprise plans: Priority support with dedicated assistance

8. Privacy and Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

9. Intellectual Property

Our Rights

StaticBox, our logo, and the Service are protected by copyright, trademark, and other laws. You may not use our trademarks without our prior written permission.

Your Rights

You retain all rights to your content and data. We do not claim ownership of any content you submit, post, or display on or through the Service.

Copyright Infringement

If you believe content on our Service infringes your copyright, please contact us with:

  • Description of the copyrighted work you claim has been infringed
  • Description of where the allegedly infringing material is located
  • Your contact information
  • A statement of good faith belief that the use is not authorized
  • A statement that the information is accurate and you're authorized to act

10. Disclaimers and Limitations of Liability

Important Legal Notice: Please read this section carefully as it limits our liability.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STATICBOX BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, USE, OR GOODWILL
  • SERVICE INTERRUPTIONS OR SECURITY BREACHES
  • DAMAGES ARISING FROM YOUR USE OF THE SERVICE

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless StaticBox from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another
  • Your content or data

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination will survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except that you may assert claims in small claims court if your claims qualify.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we do, we will:

  • Post the updated Terms on this page
  • Update the "Last updated" date
  • Notify you via email or service notification for significant changes
  • Give you at least 30 days' notice before changes take effect

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and StaticBox regarding the Service.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

16. Contact Information

If you have any questions about these Terms, please contact us:

Questions about our Terms of Service?

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